RETURN & EXCHANGE POLICY
 

Returns & Exchanges can be made within 7 DAYS after item received with official receipt with tags still attached.

Returns / Exchanges are strictly reserved for cases of product defects, damages, or mistaken delivery.

Exchanges of item subject to stock availability.

Exchanges are strictly allowed only for the same item, colour and size.
Refund is strictly not allowed only exchange.

Customers must consult our person-in-charge first (sales team & drop-shipper)  before proceeding with the returns/exchanges.

Item must be returned in unworn, unwashed, and unaltered condition with all tags attached.

ITEMS ARE NOT ALLOWED TO EXCHANGE 

We are NOT responsible for customer's mistakes/indecisive decision

ie - I bought wrong size

      Change of mind

      I bought wrong color

PLEASE REFER TO OUR MEASUREMENT CHART CAREFULLY BEFORE YOU MAKE YOUR PURCHASES VIA WEBSITE, SHOPEE, TIKTOK, WHATSAPP OR DM's

Item is damaged caused by (torn, stain, wrinkle, smell, cigarette, perfume)

Item that has been wash, altered and iron. (Shorten / hemmed)

Item that have stain such as make up stain, food, pen and etc

Item defected caused by customer

Item with no invoice or purchase receipt

Exceed 7 days from date of received item